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DIRECTV Equipment & Features | HD DVRs, Receivers and Apps Whether you’re replacing your DIRECTV HD DVR or cancelling your service, returning DIRECTV equipment is easy. Make sure you have your account number handy, and go to your local FedEx or UPS store. You won’t need a box or label. If the equipment isn’t returned after 21 days of cancellation or change, an equipment charge will apply. How to Connect a Replacement Wireless Genie Mini | DIRECTV ... Return to the location where you set up your Wireless Genie Mini. Wait two minutes or until Connect Now is active. The Wireless Signal Strength icon should display three green bars. Select Connect Now. The Enter PIN screen displays after the connection countdown. Using your remote, enter the PIN from step 8. Find out how to return your equipment | DIRECTV Customer ... If a prepaid label is included in your replacement box. Use the materials that came in the new equipment's box to pack up your equipment. Tear off the bot...